Ticket Logging FAQ
- Need to activate or deactivate gift card due to issue a point of sale
- Need new or replacement hardware
- Need assistance getting an order to process, cancel or refund in SODA
- Need Square POS access
- Sales reports are not accurate
- Cannot receive inventory in MMS
- Cannot print from SODA
- SKUs are not scanning
- Pinpad is not working
- Receipt printer or cash drawer is offline
- POS won’t launch
- Back office is offline/Cannot log into back office