Need Square POS access

Use Case: When a user reaches for access to their Square Dashboard, or Square account.

Ticket Sample: 

Questions/Steps:

1. Please check with the store to confirm whether they have an active Square account and have previously used a device, or if this will be their first time.
2. If store does not have an account, request for the following information:
   Required details (include in escalation and ticket):
   • Location name
   • Follett location number
   • Location address
   • Location phone number
   • Event date
   • Manager name + email (Square dashboard access)
   • Location logo (attach; retrieve from Quad)
   • Note: Manager receives dashboard access; for additional managers later, log another FSC ticket.
     Escalate to approvals (Side Conversation email): Tracy (tniven@follett.com) + Melek (mleylani@follett.com) + Neil (nepatel@follett.com)*
     •  * NOTE: Do NOT include Neil Patel for new account requests.  You can include Andrew Schooler (aschooler@follett.com)
3. If the store has an active Square account, obtain the employee’s ID, email address, first and last name, and access level. Then, add them as a team member in Square.